![]() ![]() There was also someone there who was just dropping off samples, and they told him he had to wait just to drop off the samples. You should be ashamed of yourselves, making this man wait 2 hours to get one simple test when he made an appointment in advance. Apparently I was one of the "lucky ones" because the man next to me had an appointment for 10:30 am and was still waiting at 12:30 to be seen. I was shocked that I would have to wait an hour after my appointment was scheduled. I had an appointment for 11:45 and did not have my tests done until 12:45. My experience is based on a visit to 1050 NW 14th St in Miami, FL for extremely poor management of appointments and people's time. I should have read the prior reviews before taking my mom there. I had to give it a star to proceed with my review. But reading the other reviews it doesn’t look like leadership intervention works either. I would hope at least a call to the facility from the corporate office. Perhaps sensitivity training is in order at this location. I am also disappointed your staff did not express more sensitivity to a senior individual. She should never feel like this ever again. We will never use this Quest Diagnostics facility again. I am posting this so others do not use this facility and risk being exposed to this type of customer experience. I’m sure they’ve dealt with seniors before and I would hope they have not treated others this way. I was so upset my mom had to experience this behavior from a patient focused medical facility. They essentially made her feel terrible, like dirt. ![]() My mom was so embarrassed and kept apologizing to her technician, all the time crying. Because of this the other technicians were walking up and down the hallway making rude comments about the odors and the fact that my mom had been in the bathroom for sometime. The stress made her have a bowel movement in their bathroom. As you can imagine a 93 year old with diabetes and having no food since the night prior - no wonder she became upset. The technician was not supportive and my mom became upset they she would have to return at a later date to complete the testing. Because the paperwork was not there the technician had me call the doctor’s office twice to request they send it. Her appointment was 9:30 and she was not able to eat. Meanwhile my mom, who is 93 and diabetic had fasted to provide the blood work. I ended up going home and printing it, leaving my mom at this facility to endure the harassment. Twice they faxed it and twice the staff told me they did not receive it. Apparently the doctor’s office did not send the paperwork and I had to call them from the Quest location to request they fax it. I am writing to inform you of a horrific customer service issue at the Lawrenceville, NJ location: I recently took my mom for blood and urine work requested by her doctor. If you contact them to pay for these tests, they will charge you a fee and help you make the necessary arrangements to obtain your account.Quest Diagnostics Lawrenceville,NJ - stay away You can get help with their services by contacting them by phone. Would you like to know more about the Blueprint for Wellness app? You can use the Quest Diagnostics customer service phone number to contact an expert and answer any questions you have about the tests you have performed. Quest Diagnostics Customer Service Number They now have laboratories in many different countries around the world and continue to grow each year by partnering with health centers. ![]() Quest is used by almost all clinics, hospitals, and medical clinics around the world. Quest Diagnostics is a name known for the accuracy and reliability of the methods used for testing. There is probably a Quest Diagnostics partner working in the labs. In the past, all tests were performed by our healthcare professionals. The following explains why customers often contact Quest Diagnostics billing support. You can also find the billing address and contact number, the Quest Diagnoses live chat, and the Quest Pay Online methods. Therefore, you should focus on this article and find the solution to your problem. This article provides the complete procedure for completing the Quest Diagnostics invoice. This publication contains all the information you need to contact Quest Diagnostics Bill. QuestDiagnostics has the largest clinical trials network in the United States, with laboratories in most major cities, as well as Mexico, the United Kingdom, and India. ![]()
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